Refund Policy

Refund Policy

Unless otherwise stated, all items are sold on an as-is, where-is basis.  If the item description is materially incorrect it may be returned.  See below for Return Instructions.

If a product is damaged in shipping, please contact the seller regarding filing a claim with the shipping company.  

Return Process

Submit a return request

Click the profile icon in the store's menu, or go to the refund policy or a returns page, and then request a return.

1. Sign in to your account: 
2. In the "Email" field, enter your email address, and then click "Continue".
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click "Request return" for the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click "Request return".
9. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.